DevPaed Connect – Terms of Use

These Terms of use outline your responsibilities when using DevPaed Connect. By submitting a case through DevPaed Connect FOXO platform, you confirm you have read and agree to the following:

Scope of Service
DevPaed Connect provides advice and case discussion between GPs and specialist paediatric services. Patients and families do not attend Quick Advice or Multidisciplinary Case Conference (MDCC) sessions. The service is designed to support GPs with clinical decision-making and shared care planning. DevPaed Connect does not replace formal referral pathways where ongoing specialist care is required.

Consent
You must obtain verbal or written consent from the child’s parent/carer before submitting any case and by submitting the case you warrant to Gold Coast Hospital and Health Service that you have obtained such consent.
You must inform the family or carer of a patient:
– The consultation is between you as the patient’s GP and specialist clinicians (not a direct patient consultation).
– Information shared will be stored securely within FOXO and used only for clinical purposes.
– A written record of advice/case conference will be provided back to you as the GP for upload into the patient’s clinical record.
– The service may recommend ongoing specialist care through DevPaed Connect or related services including mental health services, in which case the family’s consent extends to acceptance of referral.

Clinical Responsibility
Unless explicitly stated otherwise, you as the patient’s GP retain overall duty of care for the patient and responsibility for coordination of care. The advice provided is based solely on the information supplied and is intended to support, not replace, your own professional clinical judgement.
If DevPaed Connect formally accepts referral for specialist assessment or ongoing management, a duty of care will then also be established between the specialist service and the patient. Such transfer of care will be clearly documented and communicated to both GP and family.
It is your responsibility to:
– Upload the PDF summary into the patient’s clinical record.
– Ensure the advice is applied appropriately in the context of the full patient history.
– Seek urgent or emergency services if the clinical situation requires it.

Waitlist Management and Re-entry
If, following case discussion or review, GCHHS determines that a patient does not require ongoing care from the Child Development Service (CDS), the patient will be removed from the CDS waitlist and you will be notified.
If future care is required, a new referral must be submitted through the standard referral process.
Patients re-referred within 12 months of removal may be eligible for a streamlined re-entry process, subject to CDS triage and service criteria.

Documentation
Quick Advice requests will generate a PDF record of the written consultation.
MDCC participation will generate a PDF record of the discussion and a care plan.
These documents are provided for upload into your practice’s clinical software to ensure continuity of care. They will also be uploaded internally to the Gold Coast Health electronic medical record.

Limitations of Service
DevPaed Connect is not an emergency service. Urgent or life-threatening presentations should be managed through standard acute care pathways.
Response times:
– Quick Advice – within 1–2 business days
– MDCC – bookings generally available within 1–2 weeks (urgent cases prioritised)
The service capacity is limited (e.g. maximum of 8 MDCC sessions per week).

Privacy & Data
All communication occurs via FOXO, a secure messaging and collaboration platform approved for use within Queensland Health. Data is managed in accordance with Gold Coast Hospital and Health Service’s Privacy Policy consistent with its privacy obligations in the Information Privacy Act (Qld).

Professional Obligations
You remain responsible for ensuring your participation meets relevant professional and legal standards. Participation in MDCCs may be eligible for MBS Case Conference billing and/or CPD self-claim, but it is your responsibility to satisfy yourself as to your eligibility under RACGP/ACRRM and MBS rules.

Confirmation
By submitting a case, you confirm that:
– Parent/carer consent has been obtained.
– You acknowledge and accept your responsibility for ongoing care of the patient unless DevPaed Connect has formally accepted referral.
– You understand the limitations and scope of this service.